University Work Placement - Junior Solutions Consultant (Network Design)

Type of role:Full Time Temporary

Location: London

Hours: Monday-Friday 09:00-17:30

Holidays: 25 days

University Work Placement (11-12 months)

This is an exciting opportunity to join a rapidly growing organisation that takes PRIDE in our culture and one team spirit. This role is an 11 month placement as part of a Sandwich University Degree. We pride ourselves on giving you a real insight into the real working world.

You will work alongside experienced professional’s playing a critical part in our business success. It will be a learning curve and you will be challenged; but in return for your efforts we will develop, train and inspire you.

You will leave your placement having had a real taste of the industry raising your commercial awareness and interpersonal skills. The industrial placement scheme will provide you with outstanding technical experience in a business that is considered a technical leader in its field.

Overall purpose of the job:

  • Provide solution design support to Pre Sales Solution Consultants on complex customer solutions
  • Work as a team player to assist in the smooth running of the Pre Sales Solutions department
  • Closely interact with the engineering department during the design stage of new solutions

Key responsibilities for this job:

  • Work alongside the Pre Sales Solution Consultants and with end customers to complete the solutions design documentation
  • Work closely with Pre Sales Solution Consultants to help respond to tenders
  • Answer internal solutions design queries from Sales Account Managers
  • Participate in conference calls with customers when required
  • Design of technical solutions based on customer requirements
  • Keeping track of support requests from the pre-sales ticketing system
  • Forming close working relationships with the engineering department in order to validate proposed designs and solutions

Knowledge and experience required:

  • Strong customer service focus
  • Excellent verbal and written communication skills with a professional phone manner
  • Flexible approach to work with the ability to work effectively under pressure
  • Ability to work in a team with little supervision using own initiative
  • Responsible and willing to take ownership
  • Positive and professional attitude

Mission Statement

"Achieve the status whereby Exponential-e 4.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. Sustaining a World-class company..."

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