Product Manager - Cloud & Managed Services

Type of role: full time permanent

Location: London

Hours: Monday-Friday 09:00-17:30

Holidays: 25 days plus Public Holidays

Overall purpose of the job:

Planning, launching and in-life management of a specific portfolio from strategic planning to tactical activities; ensuring that the product, price, placement and promotion are effective in maximising revenues and margins.

Key responsibilities for this job:

    Product Management
    Product
  • Act as the authoritative source for all information about the assigned products.
  • Manage the development of product literature, documentation and processes.
  • Review and analyse the assigned product portfolio/individual products competitiveness in the market place and value to the company providing regular reports, win/loss analysis and strategic recommendations.
  • To analyse the suppliers, people, processes and tools involved in any product and work to develop continual improvements.
  • Maintain and develop the Business Plan for the assigned products, including market analysis, competitive analysis, positioning, financial analysis and other areas.
    Pricing  
  • To evaluate and benchmark product pricing against competitors.
  • To carry out detailed analysis of product cost.
  • To track product volumes, revenues and gross margin.
  • To recommend pricing strategy for individual products and portfolio.
  • To assist Pre-sales and Operations in bids where ad-hoc or bespoke product development and pricing may be required.
    Placement and Promotion  
  • To define the Go-To-Market strategy of the product within the different channels with the Marketing and Sales departments.
  • To act as the product evangelist, both internally and externally.
  • Work with sales to maximise product performance and achieve revenue targets.
  • To support and/or deliver necessary training.
  • To support the production of marketing and sales materials.
  • To support marketing in developing the promotion plan including advertising, PR, direct mail and telemarketing
  • To act as a presenter at shows, events and conferences
    Product Development  
  • Develop ideas for new products and enhancements through research and analysis into market trends, clients, target customers, competitors or other sources.
  • Create and maintain the business plan for product development (new or in-life upgrade).
  • Agree with the Products Director the product roadmap for all current and proposed services within the assigned portfolio.
  • Ensure, through clear requirements and expectation setting, that key internal and external suppliers fully understand requirements for enhancements and new developments and deliver against them.

Knowledge and experience required:

  • Preferably demonstrate 2 or more years of Product Management experience in Managed IT Services Services in the Telecoms industry, including new product launch.
  • Product and market knowledge of  solutions such as: Cloud, DC, IaaS, PaaS, Managed Applications, Managed IT
  • Able to develop concepts into services based on an understanding of the business requirements.
  • Creative individual with a combination of technical vision and commercial acumen
  • A committed individual that understands the urgency required within a fast moving business and able to prioritise accordingly.
  • Knowledgeable and passionate about the connectivity services market and its innovations.
  • Excellent verbal and written communication skills.
  • Good presentation skills.
  • Good relationship building skills
  • Strong problem solving skills.
  • Strong time management skills.
  • Good skills with Excel, Word and PowerPoint.

Mission Statement

"Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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