Account Manager - Mid Markets

Type of role: full time permanent

Hours: Monday - Friday 9:00 - 17:30

Holidays: 25 days plus Public Holidays

Overall purpose of the job:

Secure new business within existing client accounts, increasing Exponential-e revenues in line with set targets.

Key responsibilities for this job:

  • To sell new network and ICT services (Cloud, LAN, Wi-Fi, UCC & Server hardware) to existing accounts
  • Maintaining and developing client relationships for a small number of accounts
  • Working with clients management teams to understand particular business strategies
  • Evaluating those strategies and ensuring Exponential-e readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies
  • Increasing the revenue opportunity within each clients business portfolio as it relates to utilising additional Exponential-e services or product offerings
  • Tracking and escalation of client issues alongside the client relationship team
  • Establish and coordinate planned visits at the customer location and at Exponential-e
  • Inform clients of new services, partnerships, and/or products as they are announced or released

Knowledge and experience required:

  • The ability to close deals
  • Great communication skills across all parts of the business
  • Knowledge of the following ICT product suites; Cloud, LAN & Wi-Fi, UCC, Server Hardware
  • Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms
  • Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail
  • Good working knowledge of Microsoft Excel and Word is essential
  • Well organised and self-motivated team player

Mission Statement

"Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."


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