Technical Placement Opportunity

Type of role: full time permanent

Location: London

Hours: Monday-Friday 09:00-17:30

Holidays: 25 days

IT and Networking University Placement – 11 month Placement

This is an exciting opportunity to join a rapidly growing organisation that takes PRIDE in our culture and one team spirit. This role is an 11 month placement as part of a Sandwich University Degree.

We pride ourselves on giving you a real insight into the real working world. You will work alongside experienced professional’s playing a critical part in our business success. It will be a learning curve and you will be challenged; but in return for your efforts we will develop, train and inspire you. You will leave your placement having had a real taste of the industry raising your commercial awareness and interpersonal skills. The industrial placement scheme will provide you with outstanding technical experience in a business that is considered a technical leader in its field.#

 

The successful candidates will join one of the following 3 teams and undertake some of the following responsibilities but are not restricted to:

Network Service Desk

  • First point of contact for customers with any network issues; diagnosing and troubleshooting the problem, and tracking the issue through to resolution
  • Hands on remote technical support for our corporate and SME customers
  • Managing and monitoring our customers networks and act as the customer’s primary point of contact for all technical issues

Solutions – Network Design

  • Provide Solution design support to solution consultants on complex customer solutions
  • Work with customers to design technical network solutions and produce technical design documentation
  • IT Managed Services

  • First point of contact for customers and will assist with troubleshooting desktop, hardware and application issues within a hosted environment
  • Primarily responsible for managing and owning support tickets and driving customer issues through to resolution

Mission Statement

"Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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