Internal Account Management Team Leader



Type of role: full time permanent

Hours: Monday - Friday 9:00 - 17:30

Holidays: 25 days plus Public Holidays

Overall purpose of the job:

To achieve personal and team revenue targets. To ensure and encourage Sales team members to maintain acceptable levels of activity and achievement.

Key responsibilities for this job:

  • To sell new network and ICT services (Cloud, LAN, Wi-Fi, UCC & Server hardware) to a small number of exisiting accounts in line with set targets
  • Support Exponential-e's continued growth and heightened profile within the corporate marketplace
  • Competently and knowledgably advise clients on Network and ICT solutions that best fulfil their reuirements, undergoing full assessments and analysis of client needs
  • Management of team member activities and training to enable and support internal Account Managers in achieving targeted revenue and KPI's by selling new network and ICT services (Cloud, LAN, Wi & -Fi, UCC & Server hardware) to existing accounts
  • Mentoring team members
  • Accurate forecasting of anticipated team sales and regular activity reporting
  • Supporting team members in working with clients' management teams to understand particular business strategies
  • Evaluating those strategies and ensuring Exponential-e's readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies
  • To provide frequent reporting on lead generation activity and progress against target and KPI's
  • To drive activity to generate pipeline from existing customers as well as prospects with group accounts 

Knowledge and experience required:

  • Experience leading a sales team with the telecoms, ISP, systems integrator or carrier space
  • Great communication skills across all parts of the business
  • Knowledge of the following ICT product suites; Cloud, LAN & Wi-Fi, UCC, Server Hardware
  • Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms
  • Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail
  • Good working knowledge of Microsoft Excel and Word is essential
  • Well organised and self-motivated team player

Mission Statement

"Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."